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We strive to deliver great customer service as our customers and community of busy bees mean a lot to us.  We respond to your messages as quickly as we can we promise you won't wait long we aim to exceed your expectations!!!  

We appreciate feedback it keeps us on our toes and helps us develop a buzzing offering for you so please do take a few moments to let us know what you think and how things can be improved it means a lot.

Here are a few words we'd like to share...

Great experience from ordering to receiving!

Robin Metcalf 17 October 2020

I received my order today and it arrived with minimal packaging in top condition.  I haven't bought from Rainbow products before but I will do again.  I want to encourage businesses like this even though I did initially whinge about delivery time (not Rainbows fault - the post office cannot cope with demand) which is 2nd class and FREE.  I bought the Water to Go filters and bottle to try and stop creating my own plastic mountain.  I was already using them but finding replacement filters was difficult so thanks Rainbow. Regards

Chris G 7 August 2020 

Very happy with my purchase of Cora Ball thank you.  It arrived quickly and well packed. Very reasonable price.

Linda Parker 8 July 2020

My recent shopping experience was super easy and my Cora Ball arrived quickly!

Evie Loy 7 July 2020


Ecoegg Laundry Egg Excellent product and service. Thank You

MMcG 12 May 2020

Very pleased with speed Cora Ball arrived given the Lock Down!  It looks good and has been through two washes and has been fine - too soon to find microplastic Thanks 

Helen Bolton 6 May 2020

Really efficient website, ordering and delivering - even to Spain!  And the products are excellent too.  Well done,  Very good.

Richard Harris 26 June 2019

Very satisfied.  All went through smoothly and the Cora Ball arrived promptly.  Many thanks

Lucy Oldroyd 23 May 2019

It was so great to meet the duo behind @rainbowbrands I've been talking about your laundry balls! Let's catch up soon.

Roberta Lee Founder of Ethical Brand Directory and Roberta Style Lee

3rd May 2019

You guys are amazing! So proud to have had you there.

Abi organiser of the @zeromktlondon London's first vegan, zero waste market.

30 April 2019

Parcel received. Thanks again & good luck with future sales.

Kate 25 April 2019

Thank you! I am very pleased with the laundry egg and cora ball.  I took the  precaution of cleaning my washing machine before I started using the products. The washing smells fresh (I am using fragrance free) and is clean.  The website was easy to use and the order was delivered promptly. I will continue to recommend these products.

Caroline Faisey 22 March 2019

Customer purchased a product and wanted it to be shipped to Gurensey.  We agreed to his request that the shipping cost included in the purchase be refunded.  

Thanks so much for processing my shipping cost refund - really appreciate your top service. 

Philip Henderson 11 March 2019

Hi excellent service prompt delivery. CORA BALL is great doesn't get tangled in washing and does collect microfiber. I have two cats so really pleased as it also collect the fur that get on my clothes. Very pleased with purchase. If it helps keep microfiber out of the sea its a small price to pay. 

Susan Ackroyd 27 February 2019

A quick note to once again express my appreciation for the Cora Balls, which have been received in both Switzerland and Scotland.

Wishing you all the very best with the success of Rainbow Brands!  You truly went out of your way to accommodate my requests. It has been an absolute pleasure conducting business with you. 

Andrea Bader 20 February 2019 

Thank you. The ball arrived three days after ordering.  And very prompt reply to my emailed query.  Excellent service. 

Clifford Wilton 8 February 2019

I recently ordered a Cora Ball and I'm really pleased with it.

Paula Lejbowicz 20 January 2019

Really happy with our purchase and delivery was seamless.

Gordon Butchers 5 January 2019

Easy Peasy, you and the team have a great day/evening and end to the year!

Jake Thompson 18 December 2018

Thank you so much for a great service

Sandy Scott Montgomeryshire Wildlife Trust 17 December 2018

Thanks again for the responses – far better customer service than I usually get from a company and much appreciated.

Andrew McDermott 23 November 2018

good seller. No problems, well packed, as described, arrived quickly.

David Chalmers 24 July 2018


Timothy A.  22 July 2018

Good, fast service - thanks

Mr A 20 June 2018

Items arrived on time and were exactly as described by the seller

By Tracy F. 15 June 2018

Arrived on time. Thank you

Margaret Hill 31 March 2018

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